Contact
Got a question, found a bug or want to tell us something? Write to us — we reply to the email address you leave here.
Frequently asked questions
How do I recover my password?
On the login screen, choose “Email” and then “Forgot your password?” — we’ll send you a link to choose a new one.
How do I change my main currency or the one I send abroad?
Go to Settings → “Main and foreign currency”.
What’s the difference between the free and paid plans?
The free plan covers the basics (fixed and variable income and expenses, loans) in your main currency. The paid plan adds a shared household, transfers abroad, unlimited Platica, history, financial health, budget and automatic email reminders (€3.99/month or €39.99/year; coming very soon). More details in Settings → Plan.
How do I invite someone to my household?
Go to “Household” and invite them by email — both the person inviting and the person accepting need the paid plan to join.
How do I turn on push notifications?
Go to Settings → “Notifications” and turn them on — your browser will ask for permission once.
Why can’t I see History, Budget or Financial health?
They’re paid-plan features (€3.99/month or €39.99/year; coming very soon). See Settings → Plan.
Can I download or delete my data?
Yes, at any time from Settings → “Your data”.
How do I cancel my subscription?
From Settings → “Your plan” → “Manage plan” — it takes you to the billing portal, no need to write to us.